Support

TECHNICAL SUPPORT FOR DATA SECURITY & ENCRYPTION USERS

A current Annual Maintenance Support Licence is required for the following products:

• GuardianEdge & PC Guardian
• Safend
• Trust Digital Mobile Edge
• Avoco Secure & secure2trust
• Securikey & Controlkey

Technical support numbers are displayed in the blue margin on the left of this page.

TECHNICAL SUPPORT FOR ZONDEX GUARD
ANTI-VIRUS USERS

A current User Licence is required

OPTION 1
Registered users can click HERE to access the online form to ask a question or seek technical assistance.

OPTION 2
Registered users can communicate via the Zondex Guard inbuilt "Report Problem" facility.

1. Connect your computer to the Internet

2. Locate the Zondex Z icon in the cluster of icons near your clock on the task bar of your computer screen.

3. Right click your mouse on the Z icon to reveal the Zondex pop-up menu

4. Left click your mouse on "Report Problem". This will reveal a report form.

5. Ensure that your contact details are correct

6. Left click your mouse on the "Problem Information" tab

7. Type a short description of your problem

8. Left click your mouse on the "Email to Tech Support" button